SHIPPING TIMES
Orders placed before 3:00 p.m. M.S.T. qualify for same day shipping, (Monday through Friday) as long as we have all of your required documents (prescription and return and exchange agreement) on file. While we try to ship everything out as quickly as possible, it may take up to 24 hours for your order to be shipped.
Standard shipping time frame for orders is 4 - 10 business days.
Please note that our shipping carrier (UPS) does not deliver on Sundays. For instance, Next Day orders placed before 3:00pm M.S.T. on a Friday are not delivered until the next business day, Monday.
We require a full street address on your order as we cannot ship to a P.O. Box.
SHIPPING RATES
Ground Shipping: Ground Shipping is free with the purchase of any home or portable oxygen concentrator unless you get a promotional discount. A standard $20.00 shipping fee is added to the purchase of all accessories.
Next Day and 2nd Day Air shipping options are available on most orders at an additional cost (exclusions apply). Saturday delivery is available in select areas determined by UPS. Additional costs apply for Saturday delivery.
Alaska/Hawaii orders are an additional shipping cost. Please call us toll-free for pricing at 1-800-520-5726 between 8:00am and 5:00pm, MST.
*FREE UPS Ground is only available in the 48 contiguous states.
ORDER TRACKING
We will provide you with a tracking number via e-mail the minute we ship your package out. The tracking number can be located at the top of your invoice. You can track all orders at https://www.ups.com/WebTracking/track.
If you do not see your tracking number or if you did not receive an invoice please give us a call at 1-800-520-5726.
CANCELING AN ORDER
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders. If you no longer want a product after the order has been placed, please contact us for a Return Merchandise Authorization via email or telephone once you have received the product. Unauthorized returns/refused shipments will not be accepted or credited.
Product returns will not be accepted by 1st Class Medical unless 1st Class Medical’s written authorization has been obtained in advance in the form of a Return Material Authorization (“RMA”) number, and the items are received by 1st Class Medical in their original condition. When returning Product, Customer is required to include a copy of the original invoice or packing slip to ensure prompt issuing of credits.
The RMA number must be written on the documents enclosed and on the outside of the shipping box. Customer is granted a 14-day risk-free trial period from date of delivery; subject to other conditions contained herein. During this period, Customer may return Product for a full credit equal to the invoiced product price.
To be eligible for a full credit equal to the invoice price, Customer must contact 1st Class Medical within 14 days of the date of delivery to initiate the RMA process. Once the RMA is processed, Customer has 7 days to ship the product back to 1st Class Medical for a full credit. If the RMA was initiated within 14 days of the date of delivery, but the product was not shipped by Customer within 7 days of the generation of the RMA, then the credit will equal the invoice price minus a $400 restocking fee.
If the RMA was initiated between 15 to 30 days of delivery, then the credit will equal the invoice price minus a $400 restocking fee. If the RMA was initiated between 15 to 30 days of date of delivery, but the product was not shipped by Customer within 7 days of the generation of the RMA, then no credit will be given. No return will be authorized after 30 days from the date of delivery (1st Class Medical can offer a buy back after 30 days).Accessories are not eligible for a return for credit unless purchased and returned along with an eligible oxygen system.
The returned Product credit, minus any applicable restocking fee, will be paid within 10 business days once 1st Class Medical receives the Product back and the Product has been inspected to confirm all components are returned. If there are missing components, a partial credit may be given.
At 4.9 pounds the AirSep FreeStyle portable oxygen concentrator will shock you with what it can do. You will have the freedom and ability to do the things you love without ever being burdened with lugging around a bulky oxygen device again! The FreeStyle is strictly a pulse dose flow oxygen concentrator, with flow settings ranging from 1 – 3. Don’t you think it’s time to upgrade to freestyle life and live an active and healthy lifestyle with COPD
Battery life is a huge factor for oxygen patients and the AirSep FreeStyle was engineered with your needs in mind. The updated battery system is much more user-friendly and convenient. Rather than using an internal and an external battery, the new system operates on one external battery. The new design also makes it much easier to swap batteries while you are on the go.
Expected Battery Life: Up to 3.5 Hours
The updated FreeStyle custom carrying cases are more durable and practical thanks to the robust design. For added convenience the updated custom carrying case has a special side pocket to hold an additional battery while you are on the go. The back of the carrying case is also equipped with a special pocket to hold your prescription for oxygen and other personal items. You can also upgrade your case with the optional harness system to turn it into a comfortable backpack.
The AirSep Freestyle 3 is user-friendly across the board. The four button control panel is straight forward and easy to read. Simply push one of the three oxygen setting buttons (your flow rate) to turn your concentrator on and you can easily check your internal battery life by pressing the battery button. The internal battery can be charged on AC or DC power without any limitations and the 8-cell battery conveniently recharges on the included external battery charger. AirSep truly designed the FreeStyle 3 with you in mind. The simplified operation means no headaches and no frustrations.
[fa icon="quote-left"] Excellent customer service from Calleen in Finance. She always did what she said and kept me informed of status of my order from start to finish. [fa icon="quote-right"]
[fa icon="quote-left"] Great shopping experience. Great help from staff. Great service. I would recommend this company to a friend or use it again. [fa icon="quote-right"]
[fa icon="quote-left"] Great company to work with. I was helped by Dylan at 1st Class Medical on the upgrade of unit. I would recommend this company to everyone. [fa icon="quote-right"]
Flow Rate | Expected Battery Life |
1 | Up to 6.5 Hours |
2 | Up to 3.5 Hours |
3 | Up to 3.0 Hours |
Dimensions | 6.1"W x 3.6" D x 8.6"H |
Weight | 4.9 Pounds |
Flow Rate | Pulse Flow Settings 1-3 |
Battery Life | Up to 3.5 Hours |
Power | 100-240 VAC, 50/60Hz; 11-16VDC |
FAA Approved | Yes |
Warranty | 3 Years |
Yes we are! You will notice our badge of approval on this page which notes that we are an authorized dealer. Please make sure any company you plan to do business with is an AirSep authorize dealer.
The FreeStyle 3 is one of the lightest portable oxygen concentrators on the market at a mere 4.9 pounds with the battery installed.
Standing 6.1” Wide x 3.6” Deep x 8.6” High and weighing 4.4 pounds,, the FreeStyle 3 is compact and lightweight,
The FreeStyle 3 operates on a new battery system. On a setting of 2, you can expect to get 3.5 hours of use per battery.
You can recharge your AirSep FreeStyle 3 battery using the AC power supply, the DC power supply, or the external battery charger.
Using the AC power supply to recharge your batteries is typically the most common option. However, if you have an extenral battery charger, that will be your most efficient option.
The AirSep FreeStyle 3 battery will take up to 5 hours to full recharge. This time depends on if you are using the machine while you are charging your battery or if you are using the AC or DC power supply.
The FreeStyle 3 is a pulse flow portable oxygen concentrator. It offers pulse flow settings 1-3.
The FreeStyle 3 has an operating altitude range of 0-12,000 feet. If you go above 12,000 feet the concentrator’s performance may suffer.
"1st Class Medical does not provide any Home Servicing of equipment"